blog.wansend.com

April 12, 2007

OWA 2003 web link redirect fix

Filed under: Exchange 2003 — wansend @ 8:30 pm

In Microsoft Outlook Web Access 2003, sometimes an email link to http://www.something.com doesn’t work. It brings up something like:

https://mail.domain.com/exchweb/bin/redir.asp?URL=http://www.something.com

Additionally, it either gives an error saying that the web page cannot be found, or a password prompt pops up.  When you try to close OWA by clicking Logoff, it also annoyingly asks for a password.

The “exchweb/bin/redir.asp” is a clue that you are now being transferred to a different part of the mail web server that has a problem with authentication.

The fix: bring up your MMC –> Internet Information Services (IIS6) Manager\mailserver\Web Sites\Default Web Site\ExchWeb –> right-click ExchWeb and select Properties –> Directory Security tab –> Authentication and access control “Edit” button –> Check the box that says “Basic Authentication” –> Fill in the default domain –> ok –> ok –> if it asks for sub-directories, Check all –> ok.

Microsoft info: http://support.microsoft.com/kb/817312

Screenshot of change:

Screen Shot

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1 Comment »

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