In Microsoft Outlook Web Access 2003, sometimes an email link to www.something.com doesn’t work. It brings up something like:
https://mail.domain.com/exchweb/bin/redir.asp?URL=http://www.something.com
Additionally, it either gives an error saying that the web page cannot be found, or a password prompt pops up. When you try to close OWA by clicking Logoff, it also annoyingly asks for a password.
The “exchweb/bin/redir.asp” is a clue that you are now being transferred to a different part of the mail web server that has a problem with authentication.
The fix: bring up your MMC –> Internet Information Services (IIS6) Manager\mailserver\Web Sites\Default Web Site\ExchWeb –> right-click ExchWeb and select Properties –> Directory Security tab –> Authentication and access control “Edit” button –> Check the box that says “Basic Authentication” –> Fill in the default domain –> ok –> ok –> if it asks for sub-directories, Check all –> ok.
Microsoft info: http://support.microsoft.com/kb/817312
Screenshot of change:
